Amplify and Mature Your Security Operations with Trellix MDR

By Sean Morton · February 20, 2025

I regularly meet with Trellix customers and work closely with them, engaging our services teams to help them deploy or overcome security challenges. Consistently, time and expertise are two of the biggest challenges Trellix Endpoint Security and Trellix Extended Detection and Response (EDR) customers face regardless of their size or industry. Whether they feel stuck in constant firefights against threats, or struggle to find and train staff for a 24/7 SOC, these are the two most common culprits.  That’s why I’m pleased to announce Trellix Managed Detection and Response (MDR)—a fully managed detection and response service that offers 24/7, expert-led detection and response for Trellix Endpoint environments.

Our specialists deeply understand security best practices, policies, and configurations for your Trellix Endpoint and EDR solutions, ensuring rapid implementation of our service, whether using your current configuration or deploying from scratch. 

What makes Trellix MDR different?

Most MDR services detect and respond to point threats in EDR only, but miss the opportunity to continuously improve your upfront EPP protections.  A good MDR service doesn’t just monitor, depending primarily on automation or general best practices to protect your business. You need deep expertise in the tools you own, human-led threat insights, and the power of GenAI to speed threat hunting. 

Trellix MDR takes a different approach. It continuously optimizes protection and detection by creating a feedback loop from EDR to endpoint protection policies. This ensures constant evolution to prevent, detect, and defend against the latest forms of attack. 

Trellix MDR analysts regularly assess and tune your ePolicy Orchestrator, Endpoint Protection, and EDR environment. Real-time threat data from Trellix Insights and other Trellix MDR customer environments inform analysts of configuration, policy, or rule changes that must be made in anticipation of emerging threat tactics.

Trellix MDR isn’t just about prevention; our specialists also use Trellix Wise for GenAI-powered investigations. Wise automatically performs investigations, reducing detection times by 50% and lowering MTTD. It surfaces the most important events with context for our analysts to detect and respond to with surgical precision instead of navigating seas of noise.

Why should you choose Trellix MDR?

You don’t just buy an MDR service for better monitoring, detection, and response; you also buy it for its potential value for your business. Based on third-party evaluation and Trellix proprietary data, customers can recover 13 or more hours per week for more strategic projects and boost productivity by 148% with Trellix MDR.

Moving management of your Trellix endpoint environment to our service can also reduce your operating costs by as much as 90%. When you factor in the cost of building and maintaining a comparable SOC on your own, our service can help your business realize an ROI of 390% or more in the first year alone.

Trellix MDR doesn’t just offer savings for existing customers. New customers can save over $230K upfront by using our service instead of implementing with in-house resources.

What’s next for Trellix MDR?

Trellix MDR is an integral part of our broader services ecosystem. It’s designed to complement our Professional Services, which help customers optimize their security programs, deploy and fine-tune solutions, and address unique challenges through tailored engagements. 

Over the coming months, we will continue to enhance the value of Trellix MDR with new capabilities and increased coverage of Trellix environments, helping customers recover even more time and increasing the value of their investments.

We will also continue to work with our Managed Security Service Provider (MSSP) partners to help customers who require fine-tuning of broad, multi-vendor environments.

We’re excited about the journey ahead and look forward to helping organizations worldwide enhance their security with Trellix MDR. If you’re ready to take the next step, connect with us to learn how Trellix MDR can transform your security operations.

Let’s secure the future together.